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CVE-2026-1251— SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference

CVSS 5.4 · Medium EPSS 0.01% · P2
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I. Basic Information for CVE-2026-1251

Vulnerability Information

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Vulnerability Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference
Source: NVD (National Vulnerability Database)
Vulnerability Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
通过用户控制密钥绕过授权机制
Source: NVD (National Vulnerability Database)
Vulnerability Title
WordPress plugin SupportCandy 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
WordPress和WordPress plugin都是WordPress基金会的产品。WordPress是一套使用PHP语言开发的博客平台。该平台具有在基于PHP和MySQL的服务器上架设个人博客网站的功能。WordPress plugin是一个应用插件。 WordPress plugin SupportCandy 3.4.4及之前版本存在安全漏洞,该漏洞源于add_reply函数缺少对用户控制键的验证,可能导致不安全的直接对象引用攻击。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

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Affected Products

VendorProductAffected VersionsCPESubscribe
psmpluginsSupportCandy – Helpdesk & Customer Support Ticket System * ~ 3.4.4 -

II. Public POCs for CVE-2026-1251

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III. Intelligence Information for CVE-2026-1251

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IV. Related Vulnerabilities

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