CVE-2025-10658— SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.7 - Authentication Bypass to Support Session Takeover
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I. Basic Information for CVE-2025-10658
Vulnerability Information
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Vulnerability Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.7 - Authentication Bypass to Support Session Takeover
Source: NVD (National Vulnerability Database)
Vulnerability Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
过多认证尝试的限制不恰当
Source: NVD (National Vulnerability Database)
Vulnerability Title
WordPress plugin SupportCandy 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
WordPress和WordPress plugin都是WordPress基金会的产品。WordPress是一套使用PHP语言开发的博客平台。该平台具有在基于PHP和MySQL的服务器上架设个人博客网站的功能。WordPress plugin是一个应用插件。 WordPress plugin SupportCandy 3.3.7及之前版本存在安全漏洞，该漏洞源于缺少OTP验证速率限制，可能导致未经验证的攻击者通过暴力破解6位OTP代码绕过身份验证并获得未经授权的访问。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System | * ~ 3.3.7 | - |
II. Public POCs for CVE-2025-10658
| # | POC Description | Source Link | Shenlong Link |
|---|
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IV. Related Vulnerabilities
Same weakness: CWE-307
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