CVE-2021-21441— XSS in the ticket overview screens
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I. Basic Information for CVE-2021-21441
Vulnerability Information
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Vulnerability Title
XSS in the ticket overview screens
Source: NVD (National Vulnerability Database)
Vulnerability Description
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
在Web页面生成时对输入的转义处理不恰当(跨站脚本)
Source: NVD (National Vulnerability Database)
Vulnerability Title
OTRS AG 跨站脚本漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国 （OTRS）公司的一个应用软件。一个服务管理软件。 OTRS AG 存在跨站脚本漏洞，攻击者可以通过向系统发送专门设计的电子邮件来触发该漏洞。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| OTRS AG | ((OTRS)) Community Edition | 6.0.1 ~ 6.0.x* | - | |
| OTRS AG | OTRS | 7.0.x ~ 7.0.26 | - |
II. Public POCs for CVE-2021-21441
| # | POC Description | Source Link | Shenlong Link |
|---|
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IV. Related Vulnerabilities
Same product: ((OTRS)) Community Edition
Same weakness: CWE-79
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Stored XSS in Drupal 7 Term Reference Tree module (token dis - CVE-2026-8139
Concrete CMS 9.5.0 and below is vulnerable to Stored XSS via - CVE-2026-22678
Webmin < 2.641 Stored XSS via System and Server Status - CVE-2026-8203
Concrete CMS 9.5.0 and below has Stored XSS on the height pa - CVE-2026-8197
Concrete CMS 9.5.0 and below is vulnerable to Stored XSS via
V. Comments for CVE-2021-21441
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