CVE-2021-36096— Support Bundle includes S/Mime and PGP secret or PIN
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I. Basic Information for CVE-2021-36096
Vulnerability Information
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Vulnerability Title
Support Bundle includes S/Mime and PGP secret or PIN
Source: NVD (National Vulnerability Database)
Vulnerability Description
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
信息暴露
Source: NVD (National Vulnerability Database)
Vulnerability Title
OTRS 信息泄露漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国 （OTRS）公司的一个应用软件。一个服务管理软件。 OTRS存在信息泄露漏洞，该漏洞源于软件如果包含的文件夹没有被隐藏，那么生成的支持包会包含私有的S/MIME和PGP密钥。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| OTRS AG | ((OTRS)) Community Edition | 6.0.1 ~ 6.0.x* | - | |
| OTRS AG | OTRS | 7.0.x ~ 7.0.28 | - |
II. Public POCs for CVE-2021-36096
| # | POC Description | Source Link | Shenlong Link |
|---|
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- https://otrs.com/release-notes/otrs-security-advisory-2021-10/x_refsource_CONFIRM
- https://nvd.nist.gov/vuln/detail/CVE-2021-36096
Same Patch Batch · OTRS AG · 2021-09-06 · 4 CVEs total
| CVE-2021-36094 | 5.7 MEDIUM | XSS attack in appointment edit popup screen |
| CVE-2021-36095 | 5.3 MEDIUM | User enumeration issue using "lost password" feature |
| CVE-2021-36093 | 5.3 MEDIUM | DoS attack using PostMaster filters |
IV. Related Vulnerabilities
Same product: ((OTRS)) Community Edition
Same weakness: CWE-200
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V. Comments for CVE-2021-36096
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