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CVE-2025-24391— Possible user enumeration

CVSS 5.3 · Medium EPSS 0.26% · P49
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I. Basic Information for CVE-2025-24391

Vulnerability Information
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Vulnerability Title
Possible user enumeration
Source: NVD (National Vulnerability Database)
Vulnerability Description
A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
通过差异性导致的信息暴露
Source: NVD (National Vulnerability Database)
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS存在安全漏洞，该漏洞源于外部接口允许推断用户账户存在，可能导致识别有效电子邮件地址。以下版本受到影响：7.0.X版本、8.0.X版本、2023.X版本、2024.X版本和2025.X版本。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

VendorProductAffected VersionsCPESubscribe
OTRS AGOTRS 7.0.x -

II. Public POCs for CVE-2025-24391

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III. Intelligence Information for CVE-2025-24391

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IV. Related Vulnerabilities

Same product: OTRS
Same vendor: OTRS AG
Same weakness: CWE-203

V. Comments for CVE-2025-24391

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