CVE-2021-21440— Support Bundle includes S/Mime and PGP keys
Get alerts for future matching vulnerabilitiesLog in to subscribe
I. Basic Information for CVE-2021-21440
Vulnerability Information
Have questions about the vulnerability? See if Shenlong's analysis helps!
View Shenlong Deep Dive ↗ Although we use advanced large model technology, its output may still contain inaccurate or outdated information.Shenlong tries to ensure data accuracy, but please verify and judge based on the actual situation.
Vulnerability Title
Support Bundle includes S/Mime and PGP keys
Source: NVD (National Vulnerability Database)
Vulnerability Description
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
信息暴露
Source: NVD (National Vulnerability Database)
Vulnerability Title
OTRS 信息泄露漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国 （OTRS）公司的一个应用软件。一个服务管理软件。 OTRS AG ((OTRS)) Community Edition存在信息泄露漏洞，该漏洞源于生成的支持包包含私有的S MIME和PGP密钥，如果包含的文件夹没有被隐藏。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| OTRS AG | ((OTRS)) Community Edition | 6.0.1 ~ 6.0.x* | - | |
| OTRS AG | OTRS | 7.0.x ~ 7.0.27 | - |
II. Public POCs for CVE-2021-21440
| # | POC Description | Source Link | Shenlong Link |
|---|
AI-Generated POCPremium
No public POC found.
Login to generate AI POCIII. Intelligence Information for CVE-2021-21440
请登录查看更多情报信息。
Same Patch Batch · OTRS AG · 2021-07-26 · 5 CVEs total
| CVE-2021-36092 | 6.5 MEDIUM | XSS attack using special link in email |
| CVE-2021-21442 | 4.5 MEDIUM | XSS vulnerability in Time Accounting |
| CVE-2021-21443 | 3.5 LOW | Unautorized listing of the customer user emails |
| CVE-2021-36091 | 3.5 LOW | Unautorized access to the calendar appointments |
IV. Related Vulnerabilities
Same product: ((OTRS)) Community Edition
Same weakness: CWE-200
- CVE-2026-42333
quarkus-openapi-generator has overly broad path-parameter ma - CVE-2026-8198
Activity Logs, User Activity Tracking, Multisite Activity Lo - CVE-2026-42456
AnythingLLM: Cross-User TTS Audio Disclosure via Chat ID (ID - CVE-2026-41520
Cillium exposes sensitive information included in the cilium - CVE-2026-25199
Apache CloudStack: Proxmox Extension Allows Unauthorized Cro
V. Comments for CVE-2021-21440
No comments yet