CVE-2026-39384— FreeScout Customer Merge Cross-Mailbox Authorization Bypass
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I. Basic Information for CVE-2026-39384
Vulnerability Information
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Vulnerability Title
FreeScout Customer Merge Cross-Mailbox Authorization Bypass
Source: NVD (National Vulnerability Database)
Vulnerability Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L
Source: NVD (National Vulnerability Database)
Vulnerability Type
通过用户控制密钥绕过授权机制
Source: NVD (National Vulnerability Database)
Vulnerability Title
FreeScout 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
FreeScout是FreeScout公司的一个使用 PHP（Laravel 框架）构建的超轻量级且功能强大的免费开源帮助台和共享收件箱。 FreeScout 1.8.212之前版本存在安全漏洞，该漏洞源于合并客户时未考虑limit_user_customer_visibility参数。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| freescout-help-desk | freescout | < 1.8.212 | - |
II. Public POCs for CVE-2026-39384
| # | POC Description | Source Link | Shenlong Link |
|---|
AI-Generated POCPremium
Qwen3.6-35B-A3B · 8193 chars
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III. Intelligence Information for CVE-2026-39384
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IV. Related Vulnerabilities
Same product: freescout
- CVE-2026-41906
FreeScout: Conversation Change-Customer Cross-Mailbox Author - CVE-2026-41905
FreeScout vulnerable to SSRF via Helper::sanitizeRemoteUrl: - CVE-2026-41904
FreeScout Stored XSS vulnerability in mailbox auto-reply: pa - CVE-2026-41902
FreeScout's user invitation hash never expires: permanent un - CVE-2026-41903
FreeScout IDOR Vulnerability: PERM_EDIT_USERS allows modifyi
Same vendor: freescout-help-desk
- CVE-2026-41906
FreeScout: Conversation Change-Customer Cross-Mailbox Author - CVE-2026-41905
FreeScout vulnerable to SSRF via Helper::sanitizeRemoteUrl: - CVE-2026-41904
FreeScout Stored XSS vulnerability in mailbox auto-reply: pa - CVE-2026-41902
FreeScout's user invitation hash never expires: permanent un - CVE-2026-41903
FreeScout IDOR Vulnerability: PERM_EDIT_USERS allows modifyi
Same weakness: CWE-639
- CVE-2026-8196
JeecgBoot mLogin Endpoint LoginController.java authorization - CVE-2026-42291
SysReptor: Read-write access to personal notes by sharing-li - CVE-2026-44400
MailEnable Enterprise Premium < 10.55 Authorization Bypass v - CVE-2026-42279
solidtime: Time entry update endpoint allows cross-organizat - CVE-2026-42277
Onyx: IDOR in /chat/file/{file_id} allows any authenticated
V. Comments for CVE-2026-39384
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