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CVE-2025-12022— ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Restore

CVSS 4.3 · Medium EPSS 0.04% · P11
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I. Basic Information for CVE-2025-12022

Vulnerability Information
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Vulnerability Title
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Restore
Source: NVD (National Vulnerability Database)
Vulnerability Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
授权机制缺失
Source: NVD (National Vulnerability Database)
Vulnerability Title
WordPress plugin ELEX WordPress HelpDesk & Customer Ticketing System 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
WordPress和WordPress plugin都是WordPress基金会的产品。WordPress是一套使用PHP语言开发的博客平台。该平台具有在基于PHP和MySQL的服务器上架设个人博客网站的功能。WordPress plugin是一个应用插件。 WordPress plugin ELEX WordPress HelpDesk & Customer Ticketing System 3.3.1及之前版本存在安全漏洞，该漏洞源于缺少能力检查，可能导致未经授权的数据修改。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

VendorProductAffected VersionsCPESubscribe
elextensionsELEX WordPress HelpDesk & Customer Ticketing System * ~ 3.3.1 -

II. Public POCs for CVE-2025-12022

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III. Intelligence Information for CVE-2025-12022

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Same Patch Batch · elextensions · 2025-11-21 · 7 CVEs total

CVE-2025-114569.8 CRITICALELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Unauthenticated Arbitrary F
CVE-2025-121694.3 MEDIUMELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.0 - Missing Authorization to Au
CVE-2025-120234.3 MEDIUMELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Au
CVE-2025-120854.3 MEDIUMELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Au
CVE-2025-100544.3 MEDIUMELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Au
CVE-2025-100394.3 MEDIUMELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+)

IV. Related Vulnerabilities

Same product: ELEX WordPress HelpDesk & Customer Ticketing System
Same vendor: elextensions
Same weakness: CWE-862

V. Comments for CVE-2025-12022

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