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CVE-2024-6540— Information exlosure in external interface

CVSS 5.7 · Medium EPSS 0.47% · P65
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I. Basic Information for CVE-2024-6540

Vulnerability Information
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Vulnerability Title
Information exlosure in external interface
Source: NVD (National Vulnerability Database)
Vulnerability Description
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
特殊元素过滤不恰当
Source: NVD (National Vulnerability Database)
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS存在安全漏洞，该漏洞源于字段过滤不当，可能会允许授权用户下载包含其他客户工单信息的工单列表。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

VendorProductAffected VersionsCPESubscribe
OTRS AGOTRS 8.0.x -

II. Public POCs for CVE-2024-6540

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III. Intelligence Information for CVE-2024-6540

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IV. Related Vulnerabilities

Same product: OTRS
Same vendor: OTRS AG
Same weakness: CWE-790

V. Comments for CVE-2024-6540

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