CVE-2024-23794— Agents are able to lock the ticket without the "Owner" permission
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I. Basic Information for CVE-2024-23794
Vulnerability Information
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Vulnerability Title
Agents are able to lock the ticket without the "Owner" permission
Source: NVD (National Vulnerability Database)
Vulnerability Description
An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS: * 8.0.X * 2023.X * from 2024.X through 2024.4.x
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
特权授予不正确
Source: NVD (National Vulnerability Database)
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS存在安全漏洞，该漏洞源于存在不正确的权限分配漏洞，可能导致权限提升。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
II. Public POCs for CVE-2024-23794
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IV. Related Vulnerabilities
Same weakness: CWE-266
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