CVE-2023-5421— Possible XSS execution in customer information
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I. Basic Information for CVE-2023-5421
Vulnerability Information
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Vulnerability Title
Possible XSS execution in customer information
Source: NVD (National Vulnerability Database)
Vulnerability Description
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
输入验证不恰当
Source: NVD (National Vulnerability Database)
Vulnerability Title
OTRS 跨站脚本漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS 7.0.47 之前、 8.0.37 之前版本、 OTRS Community Edition 6.0.X 到 6.0.34版本存在安全漏洞，该漏洞源于具有创建和更改客户用户数据权限的攻击者可能会操纵 CustomerID 字段来执行运行 JavaScript 代码。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| OTRS AG | OTRS | 7.0.x ~ 7.0.47 | - | |
| OTRS AG | ((OTRS)) Community Edition | 6.0.x ~ 6.0.34 | - |
II. Public POCs for CVE-2023-5421
| # | POC Description | Source Link | Shenlong Link |
|---|
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Same Patch Batch · OTRS AG · 2023-10-16 · 3 CVEs total
| CVE-2023-5422 | 8.7 HIGH | SSL Certificates are not checked for E-Mail Handling |
| CVE-2023-38059 | 5.3 MEDIUM | External pictures can be loaded even if not allowed by configuration |
IV. Related Vulnerabilities
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