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CVE-2020-1768— External Interface does not invalidate session

CVSS 5.4 · Medium EPSS 0.31% · P54
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I. Basic Information for CVE-2020-1768

Vulnerability Information

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Vulnerability Title
External Interface does not invalidate session
Source: NVD (National Vulnerability Database)
Vulnerability Description
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L
Source: NVD (National Vulnerability Database)
Vulnerability Type
不充分的会话过期机制
Source: NVD (National Vulnerability Database)
Vulnerability Title
OTRS 代码问题漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
Open-source Ticket Request System(OTRS)是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话,邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别,服务人员通过OTRS系统来跟踪和回复客户。 OTRS 7.0.0版本至7.0.14版本中存在代码问题漏洞。该漏洞源于网络系统或产品的代码开发过程中存在设计或实现不当的问题。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

VendorProductAffected VersionsCPESubscribe
OTRS AGOTRS 7.0.x ~ 7.0.14 -

II. Public POCs for CVE-2020-1768

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III. Intelligence Information for CVE-2020-1768

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