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CVE-2026-53595— FreeScout vulnerable to anonymous account takeover via /user-setup empty invite_hash on MySQL

CVSS 9.4 · Critical EPSS 0.30% · P22

Affected Version Matrix 1

VendorProductVersion RangeStatus
freescout-help-deskfreescout< 1.8.224affected
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I. Basic Information for CVE-2026-53595

Vulnerability Information

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Vulnerability Title
FreeScout vulnerable to anonymous account takeover via /user-setup empty invite_hash on MySQL
Source: CVE Program / CVE List V5
Vulnerability Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the public endpoint `POST /user-setup/{hash}/{invite_sent_at}` (`OpenController@userSetupSave`) selects the target account solely by its `invite_hash` column, then overwrites that account's email and password and logs in as it. No authentication, cookie, or prior session is required. After a user activates, FreeScout sets `invite_hash` to the empty string. On MySQL and MariaDB, `VARCHAR` equality ignores trailing spaces, so a single URL-encoded space (`%20`) matches the stored empty string and selects the lowest-id activated user. The expiry guard decrypts `invite_sent_at` with the target's password hash, but `Helper::decrypt` returns its raw input unchanged when decryption fails. A plaintext numeric value such as `9999999999` therefore passes the time-to-live check without any secret. The result is that an anonymous attacker sets the email and password of the lowest-id activated FreeScout account (a support agent, or an administrator if one was added by invitation) and authenticates as that account. Version 1.8.224 contains a fix.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L
Source: CVE Program / CVE List V5
Vulnerability Type
大小写敏感处理不恰当
Source: CVE Program / CVE List V5
Vulnerability Title
FreeScout 输入验证错误漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
FreeScout是FreeScout公司开源的一个使用 PHP(Laravel 框架)构建的超轻量级且功能强大的免费开源帮助台和共享收件箱。 FreeScout 1.8.224之前版本存在安全漏洞,该漏洞源于对`invite_hash`列的不当处理及`Helper::decrypt`解密失败时返回原始输入,允许未认证的匿名攻击者通过URL编码空格匹配空字符串来覆盖最低ID激活用户的邮箱和密码并登录该账户。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

VendorProductAffected VersionsCPESubscribe
freescout-help-deskfreescout < 1.8.224 -

II. Public POCs for CVE-2026-53595

#POC DescriptionSource LinkShenlong Link
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Qwen3.6-35B-A3B · 8907 chars
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III. Intelligence Information for CVE-2026-53595

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Vendor Advisories for CVE-2026-53595 (1)

Same Patch Batch · freescout-help-desk · 2026-07-20 · 8 CVEs total

CVE-2026-535938.8 HIGHFreeScout Vulnerable to Authenticated Remote Code Execution via incomplete upload extensio
CVE-2026-535918.6 HIGHFreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypa
CVE-2026-488127.5 HIGHFreeScout Allows Unauthenticated Access to Legacy Attachment Files
CVE-2026-452956.5 MEDIUMFreeScout Vulnerable to Unauthenticated Thread Read-Status Manipulation and Conversation E
CVE-2026-535965.3 MEDIUMFreeScout has unrestricted file upload without rate limiting that leads to resource exhaus
CVE-2026-535944.9 MEDIUMFreeScout has Arbitrary File Read in App Logs Viewer via Forged Encrypted Path
CVE-2026-535924.6 MEDIUMFreeScout vulnerable to prototype pollution in getQueryParam

IV. Related Vulnerabilities

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