CVE-2026-32752— FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages
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I. Basic Information for CVE-2026-32752
Vulnerability Information
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Vulnerability Title
FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages
Source: NVD (National Vulnerability Database)
Vulnerability Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
访问控制不恰当
Source: NVD (National Vulnerability Database)
Vulnerability Title
FreeScout 访问控制错误漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
FreeScout是FreeScout公司的一个使用 PHP（Laravel 框架）构建的超轻量级且功能强大的免费开源帮助台和共享收件箱。 FreeScout 1.8.208及之前版本存在访问控制错误漏洞，该漏洞源于访问控制存在缺陷，可能导致任何经过身份验证的用户读取和修改所有客户创建的线程消息。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| freescout-help-desk | freescout | < 1.8.209 | - |
II. Public POCs for CVE-2026-32752
| # | POC Description | Source Link | Shenlong Link |
|---|
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- Release 1.8.209 · freescout-help-desk/freescout · GitHubx_refsource_MISC
- https://nvd.nist.gov/vuln/detail/CVE-2026-32752
Same Patch Batch · freescout-help-desk · 2026-03-19 · 3 CVEs total
| CVE-2026-32754 | 9.3 CRITICAL | FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!}) |
| CVE-2026-32753 | FreeScout: Stored XSS through SVG file upload with filter bypass |
IV. Related Vulnerabilities
Same product: freescout
- CVE-2026-41906
FreeScout: Conversation Change-Customer Cross-Mailbox Author - CVE-2026-41905
FreeScout vulnerable to SSRF via Helper::sanitizeRemoteUrl: - CVE-2026-41904
FreeScout Stored XSS vulnerability in mailbox auto-reply: pa - CVE-2026-41902
FreeScout's user invitation hash never expires: permanent un - CVE-2026-41903
FreeScout IDOR Vulnerability: PERM_EDIT_USERS allows modifyi
Same vendor: freescout-help-desk
- CVE-2026-41906
FreeScout: Conversation Change-Customer Cross-Mailbox Author - CVE-2026-41905
FreeScout vulnerable to SSRF via Helper::sanitizeRemoteUrl: - CVE-2026-41904
FreeScout Stored XSS vulnerability in mailbox auto-reply: pa - CVE-2026-41902
FreeScout's user invitation hash never expires: permanent un - CVE-2026-41903
FreeScout IDOR Vulnerability: PERM_EDIT_USERS allows modifyi
Same weakness: CWE-284
- CVE-2026-8233
Dotouch XproUPF access control - CVE-2026-42569
phpvms: /importer authorization bypass causing full database - CVE-2026-42205
Avo: Broken Access Control: Unauthorized Execution of Arbitr - CVE-2026-41487
Langfuse: Improper role-based-access control in Langfuse LLM - CVE-2026-42278
UltraDAG: Smart Account Spending Policy Bypass via Pockets
V. Comments for CVE-2026-32752
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