CVE-2025-58163— FreeScout's deserialization of untrusted data can lead to Remote Code Execution

FreeScout's deserialization of untrusted data can lead to Remote Code Execution

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.185 and earlier contain a deserialization of untrusted data vulnerability that allows authenticated attackers with knowledge of the application's APP_KEY to achieve remote code execution. The vulnerability is exploited via endpoint, e.g.: `/help/{mailbox_id}/auth/{customer_id}/{hash}/{timestamp}` where the `customer_id` and `timestamp` parameters are processed through the decrypt function in `app/Helper.php` without proper validation. The code decrypts using Laravel's built-in encryption functions, which subsequently deserialize the decrypted payload without sanitization, allowing attackers to craft malicious serialized PHP objects using classes to trigger arbitrary command execution. This is fixed in version 1.8.186.

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可信数据的反序列化

FreeScout 安全漏洞

FreeScout是FreeScout公司的一个使用 PHP（Laravel 框架）构建的超轻量级且功能强大的免费开源帮助台和共享收件箱。 FreeScout 1.8.185及之前版本存在安全漏洞，该漏洞源于未经验证的反序列化漏洞，可能导致远程代码执行。

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