CVE-2024-28989— SolarWinds Web Help Desk Cryptographic Key Management Vulnerability
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I. Basic Information for CVE-2024-28989
Vulnerability Information
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Vulnerability Title
SolarWinds Web Help Desk Cryptographic Key Management Vulnerability
Source: NVD (National Vulnerability Database)
Vulnerability Description
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
Source: NVD (National Vulnerability Database)
CVSS Information
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Source: NVD (National Vulnerability Database)
Vulnerability Type
使用硬编码的密码学密钥
Source: NVD (National Vulnerability Database)
Vulnerability Title
SolarWinds Web Help Desk 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
SolarWinds Web Help Desk是美国SolarWinds公司的一套服务台和资产管理软件。该软件支持集中式知识库、IT资产管理、项目和任务管理等功能。 SolarWinds Web Help Desk 12.8.5之前版本存在安全漏洞，该漏洞源于存在硬编码的加密密钥，可能导致软件中的敏感信息泄露。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| SolarWinds | Web Help Desk | 12.8.4 and previous versions | - |
II. Public POCs for CVE-2024-28989
| # | POC Description | Source Link | Shenlong Link |
|---|
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Same Patch Batch · SolarWinds · 2025-02-11 · 5 CVEs total
| CVE-2024-52612 | 6.8 MEDIUM | SolarWinds Platform Reflected Cross-Site Scripting Vulnerability |
| CVE-2024-45718 | 4.6 MEDIUM | Sensitive data disclosure vulnerability |
| CVE-2024-52606 | 3.5 LOW | SolarWinds Platform Server-Side Request Forgery Vulnerability |
| CVE-2024-52611 | 3.5 LOW | SolarWinds Platform Information Disclosure Vulnerability |
IV. Related Vulnerabilities
Same product: Web Help Desk
- CVE-2025-40554
SolarWinds Web Help Desk Authentication Bypass Vulnerability - CVE-2025-40553
SolarWinds Web Help Desk Deserialization of Untrusted Data R - CVE-2025-40552
SolarWinds Web Help Desk Authentication Bypass Vulnerability - CVE-2025-40551
SolarWinds Web Help Desk Deserialization of Untrusted Data R - CVE-2025-40537
SolarWinds Web Help Desk Hardcoded Credentials Vulnerability
Same vendor: SolarWinds
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SolarWinds Observability Self-Hosted Stored Cross-Site Scrip - CVE-2026-28297
SolarWinds Observability Self-Hosted Stored Cross-Site Scrip - CVE-2025-40541
SolarWinds Serv-U Insecure Direct Object Reference (IDOR) Re - CVE-2025-40540
SolarWinds Serv-U Type Confusion Remote Code Execution Vulne - CVE-2025-40539
SolarWinds Serv-U Type Confusion Remote Code Execution Vulne
Same weakness: CWE-321
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V. Comments for CVE-2024-28989
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