CVE-2019-9892
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I. Basic Information for CVE-2019-9892
Vulnerability Information
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Vulnerability Title
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Description
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
Source: NVD (National Vulnerability Database)
CVSS Information
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Type
N/A
Source: NVD (National Vulnerability Database)
Vulnerability Title
Open Ticket Request System 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 OTRS 7.0.x版本、6.0.x版本和5.0.x版本中存在安全漏洞。攻击者可借助特制的Report Statistics XML利用该漏洞读取OTRS文件系统的任意文件。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| - | n/a | n/a | - |
II. Public POCs for CVE-2019-9892
| # | POC Description | Source Link | Shenlong Link |
|---|
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- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlvendor-advisoryx_refsource_SUSE
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlvendor-advisoryx_refsource_SUSE
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlvendor-advisoryx_refsource_SUSE
- https://nvd.nist.gov/vuln/detail/CVE-2019-9892
Same Patch Batch · n/a · 2019-05-21 · 12 CVEs total
| CVE-2019-10066 | Open Ticket Request System 跨站脚本漏洞 | |
| CVE-2019-10067 | Open Ticket Request System 跨站脚本漏洞 | |
| CVE-2019-6513 | WSO2 API Manager 代码问题漏洞 | |
| CVE-2019-12270 | OpenText Brava! 授权问题漏洞 | |
| CVE-2019-12269 | Enigmail 数据伪造问题漏洞 | |
| CVE-2019-12189 | ZOHO ManageEngine ServiceDesk Plus 跨站脚本漏洞 | |
| CVE-2019-12190 | CentOS Web Panel 跨站脚本漏洞 | |
| CVE-2019-12252 | ZOHO ManageEngine ServiceDesk Plus 权限许可和访问控制问题漏洞 | |
| CVE-2019-12253 | my little forum 跨站请求伪造漏洞 | |
| CVE-2019-12251 | UCMS SQL注入漏洞 | |
| CVE-2019-12250 | IdentityServer IdentityServer4 跨站脚本漏洞 |
IV. Related Vulnerabilities
Same vendor: n/a
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Open5GS SMF ogs_nas_parse_qos_rules denial of service - CVE-2026-8269
Open5GS SMF smf_nsmf_handle_create_sm_context denial of serv - CVE-2026-8268
Open5GS SMF OpenAPI_list_create denial of service
V. Comments for CVE-2019-9892
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